Bob Phibbs Posts by Bob Phibbs

Best Retail Blog Posts

Updated for relevance September 21, 2023 Before we close the book on the year, here are some of my most popular retail b...

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Your Greeting: How To Be Interesting In Retail Sales

What is the point of the first words of your greeting to a customer? A. So customers know you work there and are availab...

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What to Do When Your Retail Employee Quits

We’ve all been there... You just got into the office, put your keys down and an employee drops the bomb, I quit. It migh...

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The Key To Selling Extended Warranties In Retail Stores

Google “How to sell protection plans” and you’ll get lots of results – none of them good… • Employees at Office Depot ha...

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