Bob Phibbs Posts by Bob Phibbs

How To Justify The Expense Of Retail Sales Training For Your Staff And Why

A lot of brick-and-mortar retailers pay a lot of money for pay-per-click ads or other online marketing. They'll still ru...

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Best Retail Blog Posts

Updated for relevance September 21, 2023 Before we close the book on the year, here are some of my most popular retail b...

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Your Greeting: How To Be Interesting In Retail Sales

What is the point of the first words of your greeting to a customer? A. So customers know you work there and are availab...

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What to Do When Your Retail Employee Quits

We’ve all been there... You just got into the office, put your keys down and an employee drops the bomb, I quit. It migh...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN