Bob Phibbs Posts by Bob Phibbs

The Key To Selling Extended Warranties In Retail Stores

Google “How to sell protection plans” and you’ll get lots of results – none of them good… • Employees at Office Depot ha...

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Best Retail Sales Training Tips

I write and speak alot about retail sales training because it is the only way, in this age of discounts, to grow sales a...

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How Can Retailers Stop Creating Angry Employees?

Retail traffic is slowing. The Container Store’s CEO recently said, “We’ve come to realize it’s more than just weather.”...

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Can You Pay A Living Wage To Your Retail Employees?

Why are major retailers raising the minimum wage for their retail employees? Simply put, it increases the applicant pool...

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