Bob Phibbs Posts by Bob Phibbs

How To Reduce Retail Employee Turnover

For CEOs and hiring managers, retail employee turnover can quickly turn into a black hole that devours profits. No matte...

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Mike Sheldrake of Sheldrake's Coffee Roasting
Marketing: Creating Buzz for your Small Business [Case Study]

A lot has been written about all the ways you can get buzz for your business – from putting discounts on your Facebook p...

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Small Business Case Studies Showcasing Successful Retail Consultant Strategies

Here are several business makeover case studies from some of the smallest retailers to some of the largest who've used m...

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Customer Service: How To Win Back Lost Customers

It’s great to have raving fans, and it’s great to concentrate on attracting new customers to offset lost customers, but ...

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