Bob Phibbs Posts by Bob Phibbs

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Purchasing An Alien For Christmas Showed Why Brick And Mortar Retailing Matters

I always wanted to be the great uncle. You know, the one who really made something special for a kid during the holidays...

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How To Avoid Being Or Hiring The Entitled Student Retail Employee

This is a post for retailers who hire part-time employees yet avoid students. It’s also for students looking for part-ti...

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Why Malls Should Be Closed For Thanksgiving - Being Open Punishes Small Retailers

It’s mid-October. Time for changing leaves. Time for Pumpkin Spiced Everything. Time for my Facebook feed to be jammed w...

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How To Sell Your Boss On Why You Need Sales Training

I sat next to a young woman on a plane to Chicago who was on the second leg of a trip home from Boston to Seattle. Her f...

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