Bob Phibbs Posts by Bob Phibbs

employee benefits
Employee Perks: Are You Giving Too Many or Not Enough?

Are you guilty of giving your employees too many perks? Or, are you not giving them enough? I read about a Canadian cand...

Read The Article arrow


All Categories


Access My FREE 5-Part Retail Sales Training Email Course!


angel and devil
15 Employees From Retail Hell and What To Do About Them

Updated June 5, 2023. The most important assets any business has are its employees. In retail especially, the need to hi...

Read The Article arrow
live chessboard in park
The Right Way To Handle Onboarding and Reboarding

Updated April 18, 2024 In college, I had an ill-fated stint as a server at a mall-based restaurant. Onboarding there con...

Read The Article arrow
Expressive salesmen
The Case For Inclusive Hiring: Are You Overlooking The Benefits?

Updated July 21, 2023 At the end of a day-long retail sales training program I was conducting with a group, one of the o...

Read The Article arrow

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN