Bob Phibbs Posts by Bob Phibbs

exceptional customer service example
What Is Exceptional Customer Service?

Updated April 4, 2024 What is exceptional customer service? It makes that one human being in front of you feel that for ...

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Are Your Retail Salespeople Vomiting On Your Customers?

It was the summer of '72, I was at my aunt's house in Remington, Virginia. It was early on a beautiful summer night, all...

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Ted Baker Delivers The Best Shopping Experience Around

After an interview at CNN in New York, I was to catch up with my buddy Tony at the new Men’s Nordstrom just down the way...

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Cartoon racer takes the lead
Retailers And CPG Manufacturers Take The Lead In Social Activism And Gain Sales As A Result

Updated August 25, 2022 Gillette sells razors, Nike sells shoes, Starbucks sells coffee, and Patagonia sells sportswear,...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

 

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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