Bob Phibbs Posts by Bob Phibbs

How To Remove Half-Assed Responses To Requests For Customer Service

Three very short examples about customer service… A friend of mine was at a restaurant the other day. She was told they ...

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3 Ways to Maximize a Retail Clearance Sale Promotion

My retail sales tips often revolve around how to sell full-priced merchandise, and for a good reason. But what happens w...

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A 5-Point Road Map How To Compete With Amazon

Updated May 22, 2024 Levi's made headlines when its stock gained 32% on its first trading day. While Levi's sales and pr...

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The Future of Retail: 9 Experts Share Insights

Even as headlines about the retail apocalypse returned after widely expected store closures were announced...hope was pa...

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