Bob Phibbs Posts by Bob Phibbs

How To Effectively Master The Best Retail Sales Skills

Looking for the easy answer for how to develop the best sales skills? Knowing isn’t the problem… Let’s be honest, how ma...

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Retail Employee Training Program: How To Help New Employees Succeed

Updated August 9, 2024 Helping new employees succeed in your retail store is best accomplished with a retail sales train...

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The Difference Between Training And Educating Your Retail Sales Staff

Randy, a friend of mine, shared a story with me that might resonate with you about mixing up your sales process. He was ...

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3 Upselling Tips for Retailers

Updated August 16, 2024 Upselling is about challenging customer preconceptions and getting them to see the value behind ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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