Bob Phibbs Posts by Bob Phibbs

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Retail Sales Report From The Mall: Customer Service On Life Support

Updated February 6, 2024 I was in Vegas the week before Christmas. It was a cold-ish night around the dinner hour. The m...

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Retail Signage: Examples of How Not To Talk To Your Customers [Pics]

When you are coming up with signage for your retail store, you must be careful you don't upset customers unknowingly. As...

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The Ten Commandments Of A Successful Retail Store

Updated April 9, 2024 Many retailers are easily distracted by changes in technology, social media, and shopper behavior....

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Examples of Retail Store Design At Hudson Yards

Updated June 1, 2023 This was originally published a few years ago. Since then, STORY was sold to Macy's, expanded, and ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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