Bob Phibbs Posts by Bob Phibbs

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Three Must-Try Ideas For Selling To The Male Shopper

Many retailers wonder, “How can I get more sales from men in my retail store?” It’s a good question to ask because more ...

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Billy Eklund
At Eklund’s, a Business Makeover Story of Astonishing Retail Transformation

“Have you ever done a business makeover for an equipment dealer like this before?” my client asked. “No,” I answered, “b...

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Battling Disruption In Retail Begins With Operational Excellence

A lot of money is chasing the term of disruption in retail. From innovative AI chatbots to new payment solutions, everyo...

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Retail Sales Report From The Mall: Customer Service On Life Support

Updated February 6, 2024 I was in Vegas the week before Christmas. It was a cold-ish night around the dinner hour. The m...

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