Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

Woman cleaning front door of retail store
The Dirty Truth: 7 Hidden Reasons Behind Poor Retail Store Cleanliness

Updated September 11, 2024 Despite tens of thousands of viral TikTok #CleanTok videos, many retailers still show a psych...

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Defensive Selling Isn't Customer Service: Insights for Retail Managers

Defensive selling is a sales approach typically driven by a sales associate's anxiety and the assumption that a customer...

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Sanjeev Siotia, Manhattan Associates CTO
Unifying Supply Chain Commerce: A Close Look at Manhattan Associates' Momentum Event

Manhattan Associates invited me to their Momentum user event in Phoenix, where CEO Eddie Capel introduced the theme “Mov...

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Cacique store
Unlock The Potential in Discovering the Perfect Business Name

Every business starts with an idea, a passion, and a name. The name must attract wary customers and establish the compan...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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