Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

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Selling Wine and Spirits: The Art of Pairing Bottles with Personality Types

Updated May 24, 2024 Buying wine, liquor, cannabis, cigars, beer, and most new foods is like choosing a book without rea...

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New Trends in Digital Customer Service: The Evolution of Self-Service Tools

The retail industry has undergone a significant transformation, shifting the focus toward digital customer service, mark...

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Retail Supply Chain: How Sustainability Can Be Eco-Friendly & Profitable

Sustainability has become a big concern for retailers, and for good reasons. The effects of human activities on the envi...

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Retailers: How To Beat A Lower Priced Competitor, Your Vendor

Updated June 18, 2024 Many retailers face a common problem: what do you do when directly competing with one of your vend...

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