Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

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10 Clever Techniques to Boost Sales Training Retention

Updated June 4, 2024 Effective sales training is crucial for success in today's fast-paced retail environment. Training ...

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10 Simple Ways to Improve Sales Performance in Stores

Updated June 19, 2024 With home prices falling in many areas, demand for items sought after at stores slows. While there...

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How to Engage Shoppers in Your Store: Say Goodbye to "How Can I Help You?"

Have you ever been in a retail store where the employees all seem like they'd rather be anywhere else but there? Maybe t...

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Luxury Retail: Great Customer Service Example from Four Seasons

So many times when we talk about an exceptional experience, people talk about fast food or getting a botched order corre...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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