How Does Store Design Affect What Customers Buy? More than most retailers think. Decades of research on store atmospheri...
How much margin should you give away? Should you match a competitor's price? Get these wrong and you train your best cus...
Why is turnover so high in your stores? Why are your managers exhausted by closing time? And how do you get the same sel...
Why do associates steer customers to the cheaper option? Because they price the product against their own bank account, ...