“Great retail mimics the best of our homes”
  - Bob Phibbs

Bring Successful Retail Concepts to Your Library

Did you catch Bob’s speech at the ALA conference in Seattle in 2004? If so, you know Bob’s passion and motivating message is exactly what your people need to get past boredom and budget cuts.

For your next conference or staff day, bring in a dynamic presenter who will touch your people and inspire them to action!

Let Bob show you how your library can borrow the best concepts from retail and learn how to utilize them in your merchandising and services. A high content, captivating program that makes you look great; as your team learns how libraries can integrate successful retail practices to improve your library services. These are the same tools he provided to King County, the second largest library system in the United States, to successfully adapt and expand their 42-library system.

You’ll see circulation increase, creativity unleashed and a renewed respect for their position. But don’t just take our word for it!

“Best staff day ever!”
  - Wake County Librarian, Raleigh, NC

“Our experiment has been wildly successful!
• Overwhelming good will and new attention from the public as demonstrated by increase in circulation of 12-20%
• A one-time infusion of $250,000 to our current year book budget from the City Council
• A pledge of a permanent increase of $100,000 annually over the next 3 years.
• An experiment that worked which will now be implemented and supported by our city in the other large library and designed into the new library opening in 2007
• Discovering that lots of training and a positive outlook by the managers is critical- we have reallocated a professional librarian to be a system-wide trainer for our library's critical skills set.
  - Chula Vista Library, Chula Vista, CA

Your staff will thank you for a renewed purpose and opportunity to build both their team and creativity as they develop a passion for reading in your community.

If you’d like to see how I could increase the effectiveness of your library team, let’s schedule some time to talk. Take the first step and contact me.

Good selling!
Bob Phibbs, the Retail Doctor