The Retail Doctor Blog

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"Welcome In” Isn’t a Greeting: It’s a Sales Killer

You've heard it walking through stores: "Welcome in." A phrase that sounds meaningful but isn't. It's retail's equivalen...

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bored man in store looking into phone

75 Things Retail Employees Can Do When They're Not Busy

Updated May 9, 2025 Your payroll is still running even when the floor is empty. Here's how to make every minute count. O...

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7 Critical Service Failures Driving Customers Away (And How Training Solves Them)

The scene plays out in one of America's most prestigious department stores: A customer looking to purchase a high-end co...

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Bob Phibbs Conducting Rod Eichenberger

How My Most Embarrassing Conductor Moment Transformed My Retail Career

Your retail sales team is conducting a performance every day—and customers notice every unnecessary movement. I stood in...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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