My name is Bob Phibbs, and I'm glad you found my site for retail sales training and marketing. I've helped tens of thousands of businesses transform their customer service, move product and increase sales since I began in 1994. Some of the most well-known brands including Hunter Douglas Window Fashions, LEGO, and Yamaha have profited by working with me and you can too.

If you are new to my work, you might begin by reading some of my free articles on retail which cover merchandising, selling, marketing and more, or read my blog on retail.

If you are a meeting planner looking for a dynamic motivational speaker on the business of retail or customer service that gets results, you'll want to check out my speaking options. You can also see who has hired me and read their comments. If you are organizing an event, looking for seminars on how to give great customer service or want to increase sales with your crew, you'll want to checkout my specific topics or sales training programs.

If you're already familiar with my work or want to browse everything I have to offer, visit the online store to get all the details. There you can listen to an 11-minute podcast interview about You Can Compete: Double Sales Without Discounting, my award-winning book as well as view clips from my Sales RX DVD sales training program. You might also want to hear my regular Tuesday radio appearance on WHBC.

If you are looking for real improvement for your business, check out my business makeovers or some of the stories the media have featured me in. If you are looking for a mentor, a weekly one-on-one program to help you achieve your business goals, I have a plan to help you do just that.

Finally, if you heard me at a sales meeting, teleseminar, educational workshop, convention keynote, or you just like what I have to say, you can signup for my newsletter that is emailed monthly. Whether you are a service provider, manufacturer, sales rep, store manager or store owner, there's always something you can read quickly and put to use immediately.

If you are a newsletter editor or journalist, my past newsletters and additional articles are posted there as well for you to use or reference.

Again, I appreciate you visiting my site. Take your time and explore the available resources to grow your business with Bob Phibbs, the Retail Doctor®!